Privacy Policy

Privacy Policy Last Updated: July 12, 2024

This Online Privacy Policy explains how Kean Miller LLP (“Kean Miller” or “we”/”our”/”us”) collects, uses, shares, or otherwise processes the personal information we collect through our website at www.keanmiller.com and via related Kean Miller-provided online content, such as our blogs or practice-specific resources (the “Website”). By using our website and providing your personal information to us, you consent to us processing your personal information as described in this Privacy Policy. This Policy does not apply to personal information that Kean Miller collects in other contexts, such as through in-person events and client engagements.

As stated in our Disclaimer, your use of the Website does not constitute legal advice, nor create any attorney-client, advisory, fiduciary, or other relationship between you and Kean Miller.

This Notice covers the following topics:

1. The Types of Information We Collect
2. How We Use the Information We Collect
3. Information We Provide to Others
4. Third Party Services and Content
5. Social Media Interaction
6. Our Data Security Practices
7. Email Communications
8. Notice to Website Visitors Located Outside of the United States
9. State Privacy Rights
10. Children’s Privacy

The types of personal information we collect about you depends on your interactions with us and are described below. As used in this Policy, “personal information” means information that identifies, relates to, describes, or can reasonably be linked, directly or indirectly, to a specific natural person. It does not include information that is considered anonymous, de-identified, or aggregated by applicable law.

Information That You Provide to Us

We collect personal information that you choose to provide to us. For example, we may collect personal information when you contact us, register for newsletters, alerts, or other materials, register for a webinar or event, fill out a form, respond to a survey, apply for an open career position, or otherwise communicate with us. If you submit personal information on behalf of someone else, you are representing that you have that individual’s permission to submit their personal information to us.

• Unique Identifiers that we may use to identify you individually, such as your name, telephone number, postal or email address, bar license number, social media identifiers, signature, and government issued identification numbers, such as a social security number, passport number or military identification number.
• Demographic Information, which may include sensitive personal information or information about protected classifications, such as your age, gender, race, sexual orientation, marital status, or veteran status.
• Professional and Educational Information relating to your occupation, such as your current or previous employers, your job title, or other information about the organization with which you are affiliated. You might also provide information about your professional qualifications or your education, such as your bar information, notary information, degrees, fields of study, the institutions you’ve attended, languages, professional memberships, qualifications, and certifications.
• Financial account information, such as information collected to facilitate online payment.
• Health Information, such as accessibility requirements and dietary restrictions.
• Location Information, such as your city, state, province, and country.
• Audio and Visual Information, such as your voice and likeness as captured in photographs, video, or audio recordings if you attend our events, visit our offices, or leave us a voicemail.
• Preferences, such as your practice area interests, newsletters you choose to receive, or other communications.

When you pay your invoice on the Website, you will need to provide your name, billing address, invoice number, email address, payment amount and payment card information to process the payment. Kean Miller does not access or receive your credit card information for payments made online. Your credit card information is received directly by our third-party payment card processor and service provider to perform fraud detection and payment processing services. We will retain your invoice number, email address and billing address provided for our records. All payment card information is collected and processed by LawPay. LawPay, a Persolvent Company, is a level-1 PCI Certified Service Provider. If you have any questions regarding how LawPay collects, processes, or retains your payment information, please visit their website at www.lawpay.com to contact LawPay.

You can generally visit our Website without providing personal information, though we may still collect personal information automatically as described in the next section.

Information Automatically Collected or Generated

Kean Miller, and the vendors we work with, automatically collects certain personal information about you when you access or use our Website employing various tools and technologies, including cookies, web server logs, and other tracking technologies. Automatically collected information may include information about visitors to our Website and how they use our Website, such as IP addresses, device identifiers, browser characteristics, operating system details, referring URLs, and pages or content viewed. We may use the following technologies to collect information about our visitors automatically:

• Cookies – Cookies are small data files that your web browser stores on your computer. Cookies may allow a website to recognize a user’s device, record user preferences, track the pages a user visits on the website, and identify the referral website.
• Log Information – Log information is data about your use of the Service, such as IP address, browser type, internet service provider, referring/exit pages, operating system, date/time stamps, and related data, and may be stored in log files.
• Device Information – For mobile users, we collect information about the mobile device you use to access the Websites, which may include the hardware model, operating system and version, unique device identifiers, and mobile network information.
• Location Information - In accordance with your device permissions, we may collect information about the precise location of your device. You may stop the collection of precise location information at any time by adjusting your device’s settings.
• Other Tracking Technologies – Web beacons (“tracking pixels” or “internet tags” or “clear gifs”) are small graphic images embedded in web pages and email messages that can be used, for example, to count the number of visitors on a website, to see how users interact with pages on the website, or to count how frequently certain content is viewed. Embedded scripts use programming code to collect similar information about your interactions with the Site. Embedded scripts are temporary and only active while you are interacting with our Site.

Your web browser may have settings that allow you to transmit a “Do Not Track” signal when you visit various websites or use online services. Like many websites, our Site is not designed to respond to “Do Not Track” signals received from browsers. To learn more about “Do Not Track” signals, visit www.allaboutdnt.com.

Most web browsers accept cookies by default, but you may be able to adjust your browser settings to remove or reject cookies. The Kean Miller Website uses both session ID cookies and tracking cookies. Session ID cookies make it easier for you to navigate the Site and expire when you close your browser. Tracking cookies help us understand how you use the Site and enhance your user experience. Please note that blocking cookies on our Site may affect the availability and functionality of the Site and other websites. Also, disabling cookies may invalidate opt-outs that use cookies to recognize devices that have opted out.

We use third-party analytics services to help us understand and analyze how our visitors use the Site. We have implemented Google Analytics Advertising features such as interest-based advertising, behavioral reporting, demographics and interests reporting, user segment analysis, and device reporting. We and our vendors may use first-party cookies or other first-party identifiers as well as third-party cookies or other third-party identifiers to deliver advertisements, create a profile of you, measure your interests, detect your demographics and location, identify your device, and personalize content. For more information about how Google Analytics uses data collected through the Site, visit www.google.com/policies/privacy/partners/. To opt out of Google Analytics cookies, visit: http://www.google.com/settings/ads and https://tools.google.com/dlpage/gaoptout/.

You may limit some interest-based advertising by submitting opt-outs. Certain vendors that perform advertising-related services for us may participate in the Digital Advertising Alliance’s (“DAA”) Self-Regulatory Program for Online Behavioral Advertising. To learn more about how you can exercise choices regarding interest-based advertising, visit http://www.aboutads.info/choices/. Some of our vendors also may be members of the Network Advertising Initiative (“NAI”). To learn more about NAI and your opt-out options, see http://www.networkadvertising.org/choices/. Please be aware that opting out only means that members of DAA or NAI should no longer deliver certain types of interest-based advertising to you. Opting out does not mean you will no longer receive any targeted content or ads. Also, your opt-outs are browser based and may not work on other devices or browsers, or if you subsequently erase your cookies, which can deactivate your DAA and NAI opt-outs. Kean Miller is not responsible for the effectiveness and accuracy of these opt-out options or programs.

Kean Miller is not responsible for the privacy policies or practices of any third parties, including our vendors providing analytics and other tracking technologies associated with our Website. We encourage you to familiarize yourself with their privacy policies and other provided information.

Information Collected from Other Sources

We may obtain personal information from other sources, such as our clients, employees, or business partners, or from business contact databases. We may also receive information about you from social media platforms, such as when you interact with us on those platforms or access our social media content. We may collect information about you from publicly available sources, such as public social media profiles, publications, and other websites or materials available through search engines. To the extent we combine information that we collect automatically or that we obtain from others with personal information you provide to us, we will treat the combined information as personal information in accordance with this Policy.

We may also derive information or draw inferences about you based on other types of personal information we collect. For example, we may infer your location based on your IP address, or that you are interested in employment or participating in an event based on your browsing behavior on the Website.

Kean Miller may use the information we collect for various purposes, including:

• To respond to your requests, inquiries, or communications.
• To send you newsletters, legal updates, marketing communications, event invitations, and other information or materials that may interest you.
• To expand or maintain our list of contacts.
• To enter into or carry out contracts.
• To operate, troubleshoot, and improve our Website and associated content.
• To improve Website visitor’s online experience, including tailoring our content.
• To facilitate client intake and administration, including generating invoices.
• To advertise, provide, and assess the effectiveness of our promotional campaigns, events, publications, and services.
• To coordinate and put on firm-sponsored events, such as to fulfill your event registration and facilitate any continuing legal education credits earned.
• To manage our hiring and recruiting activities, such as to assess your skills, qualifications, and suitability for a particular role or opportunity, communicate with you about the recruitment and hiring process, respond to your requests, inquiries, and comments, verify your information, complete your reference and/or background checks (where applicable) if we offer you a position or other opportunity with us, and improve our recruitment and hiring process more generally.
• To detect, prevent, investigate, or take any other action regarding suspected or actual fraudulent or illegal activity or other activity that violates our policies.
• To comply with applicable law, regulation, legal processes, government order, and firm policies, or to protect your, our, or others’ rights.
• Any other purpose as allowed by law or with your consent.

We may use anonymous, de-identified, or aggregate information that does not reasonably identify you for any purpose, as permitted by applicable law.

Kean Miller does not sell your personal information, and we have not done so in the past 12 months.

We may share your personal information as follows:

• With your consent or at your direction.
• With state bar associations, in connection with applications for continued legal education credit.
• With third party service providers that provide services to us or to whom we outsource certain services, such as data hosting or software or technology services, solely for the purposes of providing the services, wherein said service providers otherwise conform to the requirements of this Privacy Policy.
• With our professional advisors (e.g., lawyers, bankers, insurers).
• With business and marketing co-sponsors, such as third parties with whom we co-sponsor events.
• To comply with the law, law enforcement, other legal process, or in response to a government request.
• To prevent or detect fraud and other violations of the law and our policies.
• To protect the rights, property, life, health, security or safety of any person;
• In connection with any proposed or actual business transaction, including business financing; merger, purchase, sale, or any other type of acquisition or transaction; or a transfer of all or a portion of our assets or business.
• For any purpose disclosed at the time you provide your information.
• For any purpose consistent with our statements in this policy or otherwise allowed by applicable law.

The Website may contain links to websites operated by other companies. When you follow these links, you may be subject to the cookies and other tracking technologies used by those companies, which may independently collect information about you. The other companies also may solicit personal information directly from you. This Policy does not apply to other companies’ websites, which may have their own privacy policies or notices that you should review to understand how they may collect, use, or disclose your personal information. Kean Miller is not responsible for the content or privacy practices of any linked websites that it does not control.

Links and other features of our Website may permit you to initiate interactions between Kean Miller and social network platforms by unaffiliated companies. If you choose to “like” or share content or other information on a social media platform, that information may be publicly displayed and the company operating the platform may receive information about you and your use of our Website. Similarly, if you interact with us through social media, we may have access to information about you from the social media platform. Please note that if you mention Kean Miller, or comment about or in response to us, in your post on a social media platform, that platform may allow us to publish your post on our Website. In addition, we may receive information about you when that information is accessible through another user’s social media. You should review the terms, policies, and settings of any social media platforms you use to learn more about their data practices and/or adjust your privacy settings.

Kean Miller takes reasonable measures to protect personal information from unauthorized access, misuse, loss, modification, or disclosure. Unfortunately, despite such measures, transmission of information via the internet and other online interactions is not completely secure. Kean Miller cannot guarantee the security of your personal information collected through the Website.

If you do not wish to have your contact information used by us to promote our services, you can opt-out by sending us an email stating your request to privacy@keanmiller.com. If we have sent you a promotional email, you may send us a return email asking to be omitted from future email distributions or click on the “unsubscribe” link in the communication. Please note that your opt-out is limited to the email address used and will not affect subsequent subscriptions. If you opt out of only certain communications, other subscription communications may continue. Even if you opt out of receiving marketing communications, Kean Miller may continue to send you non-marketing communications, such as communications about events you have signed up to attend, information you explicitly request, or your business relationship with Kean Miller.

Kean Miller is based in the United States and is governed by U.S. law. We operate the Website and services from the U.S. and stores the information we collect in the U.S. Data protection laws in the U.S. are likely different than those of your country of residence. By submitting information through our Website, you acknowledge that your personal information will be processed in the U.S. according with this Policy.

Subject to the local laws of your jurisdiction, you may have certain rights regarding personal information we have collected about you. Additional state-specific information is provided below.

California

California residents may obtain additional information about our privacy practice and their rights in our California Privacy Notice, available at: Privacy Notice for California Residents.

Pursuant to California Civil Code Section 1798.83(c)(2), California residents who have provided us with personal information may request information from us about our disclosures to third parties for direct marketing purposes. To request this information, please contact us at privacy@keanmiller.com. In your request, please specify that this is a “California “Shine the Light” Request.” Please allow 60 days for a response.

Nevada

Although we do not “sell” “covered information” of Nevada “consumers” as those terms are defined by Chapter 603A of the Nevada Revised Statutes, you may contact us and register an email address, so that we can provide you notice and the opportunity to opt out in the event we should do so in the future. It is your responsibility to keep your email contact information current.

Texas

Texas residents may obtain additional information about our privacy practice and their rights in our Texas Privacy Notice, available at: Privacy Notice For Texas Residents.

Our website is not intended for children, and we do not knowingly collect personal information from visitors under the age of 13. If we learn that we have received personal information from someone under the age of 13, we will delete such information in accordance with applicable law.

To determine the length of time we retain personal information, Kean Miller considers numerous factors, including legal, ethical, and regulatory obligations or whether retention of personal information is needed to resolve disputes, make and defend legal claims, conduct audits, pursue legitimate business purposes, and/or enforce agreements. At the appropriate time, we will take reasonable steps to destroy your personal information or ensure that your personal information is de-identified, except where we need to retain such information to satisfy legal and professional ethical obligations.

Kean Miller reserves the right to update this Policy at any time. We will indicate changes to this Policy by updating the “Effective Date” at the beginning of the Policy. Your continued use of the Website after any update to this Policy will constitute your acceptance of our changes.

If you have any questions about this Online Privacy Policy, please email us at privacy@keanmiller.com or contact us at:

Kean Miller
Attn: Privacy Inquiry
400 Convention Street, Ste. 700
Baton Rouge, LA 70802